> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lifespanning.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How are complaints handled?

We take complaints seriously and aim to resolve them promptly. Our process includes acknowledgment, investigation, resolution, and follow-up.