• How can I check my order status, delivery times, and tracking information?

  You can find information about your order status, delivery times, and tracking information in your user profile. Additionally, you can use our chatbot for real-time updates and assistance. If you need further help, please contact our customer support team.Some readers

• What should I do if I receive the wrong item or my order is incomplete?

  If you receive the wrong item or your order is incomplete, please contact our customer support team immediately. We will work to resolve the issue as quickly as possible.Some readers

• How do I change my order?

  To change your order, please retake the survey or update your answers in your user profile before the specified date prior to the shipping date. This will allow us to create a different personalized plan based on your new answers. For detailed assistance, please contact our customer support team.Some readers

• How do I upgrade or downgrade my plan?

  You can upgrade or downgrade your plan through the profile section of your account. If you need help with this process, please contact our customer support team.Few readers

• What should I do if my order is delayed?

  If your order is delayed, please check the tracking information provided in your user profile or through our chatbot. If you need further assistance, contact our customer support team.Few readers

• How do I cancel my order?

  You can cancel your order through your user profile if you are not on a 3 or 6-month commitment plan. If you encounter any issues, please contact our customer support team for assistance.Few readers